okami Casino & Sportsbook Data Care

This page describes what we collect when you use okami and how we keep that data protected. We collect personal information — email, payment details, account preferences — only to operate your account, process deposits and withdrawals, and comply with legal obligations. We do not sell your data to third parties, and we do not use your information for marketing without your consent.

Our okami platform processes account data across multiple systems. Your sportsbook bets, live-dealer game history, and slot-game activity are logged for account reconciliation and dispute resolution. Payment information (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet transaction IDs) is encrypted and stored separately from your account profile. We retain this data for the duration of your account and for a period after closure to satisfy legal and tax requirements.

This policy applies to all users accessing okami from supported jurisdictions. We have structured it to explain our data practices clearly, your rights regarding your information, and how to contact us if you have concerns about privacy on okami.

What We Collect & How We Use It

We collect information in three categories when you use okami. First, account data: your email, password (hashed, never stored in plain text), full name, date of birth, and phone number. Second, payment data: your chosen payment method, transaction IDs, and deposit/withdrawal amounts. Third, activity data: your sportsbook bets (Liga 1, Piala AFF, Piala Indonesia, MotoGP, badminton, esports markets), live-dealer game sessions, slot-game plays, and account balance changes.

We use account data to verify your identity, prevent fraud, and comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations. Payment data is used solely to process your deposits and withdrawals — we do not use it for any other purpose. Activity data helps us reconcile your account balance, resolve disputes, and detect unusual patterns that may indicate account compromise or fraud.

We do not use your data to build marketing profiles or sell information to advertisers. We do not track your browsing outside okami. We do not share your account details with other gaming platforms or financial institutions except as required by law (e.g., if a court orders disclosure or if we are required to report suspicious activity to financial regulators).

Data retention: We retain your account data for the duration of your account and for seven years after closure to satisfy tax and legal obligations. Payment transaction records are retained for the same period.

Our okami Servers & Data Location

Our servers may sit outside your jurisdiction. When you use okami from Jakarta, Surabaya, Bandung, Medan, or Semarang, your data is transmitted to and stored on servers that may be located in other countries. By using okami, you consent to this international data transfer. We apply the same encryption and access controls regardless of server location.

We use third-party processors for specific functions: payment gateways (to process DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers), hosting providers (to store account data and game logs), and analytics services (to monitor platform performance). These processors are contractually bound to protect your data and use it only for the purposes we specify.

Cookies & Tracking

Our okami app uses cookies to maintain your login session and remember your preferences (difficulty level, bet size, language). These cookies are essential for the app to function — without them, you would need to log in on every page load. We do not use cookies to track your activity outside okami or to build profiles for advertising.

You can disable cookies in your browser settings, but doing so will prevent okami from functioning properly. We do not use third-party tracking pixels or analytics that follow you across the internet.

  • 1
    Session cookiesEssential

    We use session cookies to keep you logged in and to remember your account preferences on okami.

  • 2
    Performance cookiesOptional

    We may use performance cookies to measure page load times and identify technical issues on okami.

  • 3
    No advertising cookiesPolicy

    We do not use cookies to track you for advertising or to build marketing profiles.

Your Rights & Data Access

You have the right to access your personal data held by okami. You can request a copy of your account information, bet history, and payment records by contacting our support team via in-app chat. We will provide this information within a reasonable timeframe, typically within 14 days.

You have the right to correct inaccurate data. If your email, phone number, or payment method has changed, you can update it through your okami account dashboard. You have the right to request deletion of your account and associated data, subject to legal retention requirements. We will delete your account upon request, but we retain transaction records for seven years to comply with tax and anti-fraud regulations.

You have the right to object to certain uses of your data. If you do not wish to receive notifications about new games or tournaments on okami, you can disable notifications in your account settings. You cannot opt out of essential communications (e.g., account security alerts or withdrawal confirmations).

Our okami Security & Contact

We protect your data using industry-standard encryption (TLS 1.2 or higher) for all data in transit. Passwords are hashed using bcrypt or equivalent algorithms — we never store passwords in plain text. Payment information is encrypted at rest and accessible only to authorized staff members. We conduct regular security audits and penetration testing to identify and remediate vulnerabilities.

Despite our security measures, no system is completely immune to breach. If we discover unauthorized access to your okami account or payment data, we will notify you promptly and provide guidance on securing your account. We maintain cyber-liability insurance to cover potential data breach costs.

Data protection summary

  • We collect only data necessary to operate your okami account and comply with legal obligations.
  • We encrypt all data in transit and at rest using industry-standard protocols.
  • We do not sell your data to third parties or use it for advertising without consent.
  • You have the right to access, correct, and request deletion of your personal data.
  • We retain transaction records for seven years to satisfy tax and regulatory requirements.

If you have questions about our privacy practices on okami, wish to request access to your data, or believe your privacy has been violated, contact our support team. We provide support in English and Indonesian via in-app chat. You can also reach us by email through your okami account dashboard. We aim to respond to privacy inquiries within 14 days.

This privacy policy is effective as of the date posted on okami. We may update this policy to reflect changes in our practices or legal requirements. We will notify you of material changes via email or through a prominent notice on okami. Your continued use of okami after such changes constitutes your acceptance of the updated policy.

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